Audience Management

7 Skills of Every Good Speaker

I’m going to write a series of articles on skills that every good speaker possesses: today’s article is an overview, and I’ll devote an article to each individual skill in the coming weeks. I would be fairly certain that even if you think you’re not a good speaker, when you read the list below you’ll find that you already exhibit one or more of these essential qualities when you speak to groups. The 7 skills make the acronym C.R.I.S.P.E.R: Clear Relevant Insightful Succinct Practiced Energetic Respectful Let’s very briefly look at each one in turn: Clear – if you’re even slightly vague...

Do you Turn Towards or Away from Your Audience?

There’s a great book by Margaret Wheatley, a well-known U.S. leadership consultant, called ‘Turning to One Another’. In the book, which is about creating simple conversations, Margaret talks about “bearing witness”; this is the practice of sitting with another person. She writes: “when I bear witness, I turn toward another and am willing to let their experience enter my heart”. She finishes the chapter by writing “we can turn away, or we can turn toward. Those are the only two choices we have." do you turn towards or away from your audience? I think of these two choices when I’m working with...