Respect, And How to Stay Calm When Challenged
We've come to the 7th and final skill in my C.R.I.S.P.E.R formula for good speaking (see 7 skills of every good speaker for an overview). Today's skill is Respect, which we show in different ways when we're in charge of a group: by respecting others' opinions and time, and ensuring we've done enough preparation. In fact respect is my number one attitudinal goal when dealing with audiences; and it's especially important to focus on if you're challenged by an audience member. I always aim to respond respectfully to comments and to remember - not always easy in the heat of the moment -...