Tag - extend goodwill to audience

How to Show Warmth to Any Audience

How can we deliberately show warmth to any audience? Or to a person we're about to communicate with 1:1? No matter what sort of a mood we're in before we speak, or how we feel about that audience? And fast? I've been working with a client this week on exactly this concept. I asked him how he believed he came across in meetings with his team when he opened the conversation - was there any specific process that he followed at the start? His reply was basically "No process...and how do I come across? It depends on how I'm feeling". This is...