Learn business communication and interpersonal skills training through my tailored workshops, coaching and consulting.
Interpersonal skills matter. They build successful teams, client relationships, collaboration, and businesses large and small.
What are interpersonal skills?
The exchange of information between people. And exchange is used deliberately: meaning not only how information is transmitted but how it’s received.
We transmit, and the receiver attempts to decode our information by matching patterns they already recognise; patterns such as words, vocal style, body language and other behaviours.
From these patterns, they make assumptions and draw conclusions – and these lead to rapport, trust and relationship building. To use musical language (my first career), there’s resonance and a sense of harmony.
Or if it goes wrong, there’s misunderstanding, awkwardness, and relationship breakdowns.
So interpersonal skills are how we communicate – and we can’t not communicate. It’s automatic, every time we’re with one or more people!
Communication and interpersonal skills training benefits
Build initial rapport and strong, lasting connections.
Win – and keep – the right kind of sales or business.
Influence and persuade others consistently and effectively.
Communicate well online – a vital skill nowadays.
There are three key lenses through which I work when running interpersonal skills training
How you look: body language, behaviours and the image you convey.
How you sound: for example your tone, presence, amount of contrast and variety.
Your words (written and spoken): for example word-choices, patterns, repetition, metaphors.
All of these combined add up to your brand, professional and personal. And your ‘brand’ – like the idea or not – is what makes people “turn towards” you and want to learn more. Or what makes them turn away and move on.
I work with you or your team to enhance your professional interpersonal skills via three delivery methods:
From 2 hours – 2 days depending on your needs.
2 or 3 workshops, building on each other.
Delivered 1:1 or in small groups of 2 – 4.
Every option is tailored precisely for your needs and goals and can be delivered to any level of your organisation, from executive team to frontline salespeople. So if you or your organisation need help with business communication skills training, get in touch! I’d love to discuss how I might support you.
What some previous clients have said about my interpersonal skills training:
I’ve been coaching, consulting and mentoring in public speaking and presentation skills for over 13 years. Plus many years on stage as a classical pianist before that.
I work with clients worldwide in organisations from the UN to Deutsche Bank.